Chatbot is a computer software which automatically responds to the queries of users. you could integrate it into your website.
With mobilemonkey you need almost no technical knowledge to integrate it into your website. You simply need to setup automated commands based you keywords and predefined questions and answers. and you could keep improving the chatbot based on how well is your chatbot responding to the queries .
Chatbots. are a very effective solution and a great opportunity to grow your business. The chatbot is a program that is powered mainly by the rules. Also, a chatbot can be powered by artificial intelligence. Chatbots and artificial intelligence are the future of the online world.
7 Reasons Why You Need A ChatBot Today
If the video on your website takes more than 10 seconds to play, you may lose half of the viewers to your competitor. The same applies to your website visitors as well. Just imagine losing half of your prospective customers because you failed to respond to their queries in time. With a chatbot, you can answer most of the questions your customers may ask without any delay.
Personalization can help you convert your prospects into customers. With conversational chatbots, you can make your customers feel like they are interacting with a real person, not a machine. Moreover, they offer the desired information or services right away.
For your retail online store, the chatbot will function like a salesperson that can help customers find the required info about what you offer.
Personalized chatbots powered by NLP can process the natural language at various levels, such as discourse, semantics, and syntax. So, the chatbot gets a deeper insight into human psychology in order to respond to the visitors with the right service and information. The info is provided instantly regardless of the number of questioners.
As far as developing the right UX is concerned, designers and developers have to bear extreme pressure. Since there is no limit to the customer expectation, improving the UX is very important for your business. If designed well, chatbots can help a business makes its customers happy.
Social media platforms like Facebook messenger, Slack, Telegram and Skype work with a chatbot. So, it has become a lot easier to target a much wider audience and grow your business effectively with the help of a chatbot.
The AI (Artificial Intelligence) and machine learning make this virtual assistant more powerful. So, it can collect and process a good deal of conversational data for researchers so that they can get a deeper insight into the minds of buyers. For any business, it is very important.
With the help of chatbots, businesses can improve and innovate their products and services. Also, they understand what their customers searching and need. Now it's very easy to create a solution for their problems. Pretty Effective!
A chatbot can get a better idea of the customer experience when they buy a product or service. The problem is that the survey system via emails and websites is not very successful as most visitors are apathetic due to lack of time and many other reasons.
Chatbots engage customers in a real-time conversation making the survey brief and customers.